As a service user of the Grampians Community Health, you have the right to:

  • Quality, timely and respectful health care.
  • Confidential and considerate care.
  • Respect for your privacy and dignity.
  • Have your information protected.
  • Make decisions about your care.
  • Choose who your information is shared with.
  • Access the information we keep about you.
  • Have an advocate present – an advocate is a support person who helps you to explain and say what you want.

If you are unhappy with any of our services you have the right to make a complaint.  For further information and a copy of our complaints brochure please ask reception or your worker.

Grampians Community Health is committed to providing a safe environment for children and to protecting  the best interests of children involved in its programs.