As a service user of the Grampians Community Health, you have the right to:
- Quality, timely and respectful health care.
- Confidential and considerate care.
- Respect for your privacy and dignity.
- Have your information protected.
- Make decisions about your care.
- Choose who your information is shared with.
- Access the information we keep about you.
- Have an advocate present – an advocate is a support person who helps you to explain and say what you want.
If you are unhappy with any of our services you have the right to make a complaint. For further information and a copy of our complaints brochure please ask reception or your worker.
Grampians Community Health is committed to providing a safe environment for children and to protecting the best interests of children involved in its programs.